THE IMPACTS OF ORGANIZATIONAL JUSTICE AND CULTURE, KNOWLEDGE MANAGEMENT AND EMPLOYEE ENGAGEMENT ON EMPLOYEE’S JOB SATISFACTION: THE CASE OF SUPPORTIVE SERVICE OFFICERS

Abstract

Employee’s job satisfaction is one of the main influential factors for the effectiveness of human resource development. We studied a comparison between public and private universities academic staffs of organizational culture and workplace structure, job satisfaction and commitment. In this study, we try to study more theoretical framework of job satisfaction in position among public officers in Mongolia. The aim of this study is to investigate the impacts of organizational justice, organizational culture, knowledge management and employee engagement on job satisfaction among public officers. This research topic has been studied and is well-known in worldwide. In Mongolia, context the topic of study has been developed at low level. Data collected and analyzed from descriptive research can help public sector employees understand factors of job satisfaction. Therefore, the research methodology organized and used some information from statistical calculations in Mongolia. Data were collected from 213 participants who work in public organizations. The participants were from Mongolian cities such as Ulaanbaatar, Darkhan and Erdenet and districts near to Ulaanbaatar city, including Nalaikh, Khutul, Baganuur. The results showed that effects of all factors such as organizational justice and culture, knowledge management and employee engagement had positive impacts on job satisfaction.